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Being the best in the business takes a
commitment to the installation, quality and support of all
phases in the system
lifecycle. That is why LenSec tailors its installation
and service model to meet the needs of administrators and
security
officials tasked with the ever-increasing demands of safety
in a multi-facility environment.
In support of their commitment to
quality, LenSec has developed Remote Monitoring and Diagnostic
supervisory software that
monitors digital markers in the system every 60 seconds,
providing indications of system integrity and constant
verification of the system’s ability to respond to an
emergency.
The basis for LenSec’s world-class support
includes:
· 24/7 Call Center / Help
Desk / Inquiry functionality
· Dispatch of service technicians
· Remote and on-site service
· Inventory Management of installed equipment and software
· Reporting and alarm notification
· Remote diagnostics and repair
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