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Teamwork between LenSec and
our client's facility and security managers extends well
beyond the purchase and installation of equipment.
Our clients know that
while customer service and
support is always just a call away, we are constantly monitoring
the system, reducing operational downtime and repair
costs by eliminating the need to sustain someone on
the payroll to maintain the video surveillance system.
LenSec's Service & Support Center
continually monitors and updates client surveillance systems
to ensure the following:
- All cameras and servers checked
every 10 minutes
- Over 96% of all problems fixed
remotely within 15 minutes
- 24 hour on-site service
- Automatic software updates
- Yearly server replacement program
- Reporting availability
- On-site service and support
- Standard and extended warranties available
And many more.
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