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Customer satisfaction is the driving force
behind LenSec's commitment
to customer service.
Attached are just a
few of the comments
received from our clients
as evidence of their
satisfaction with our
software, equipment
and customer service
programs:
“The City of Manassas wanted a solution that would allow an unlimited number of cameras, at an unlimited number of locations to be managed on a single, secure, web-based platform. LenSec was chosen because their software exceeded our requirements, including the flexibility to work with our existing network requirements and for their ability to provide a turnkey, total solution."
Steven Bamford
Captain
Manassas City Police Department
Manassas, Virginia
“To say that we appreciate the amazing help that LenSec has provided to our community is a gross understatement. Everyone there at LenSec to our Northside neighborhood and beyond are local heroes coming to the aid of a community in need. Local businesses were closing early to alleviate any dangers that might arise without proper security in an economically emerging neighborhood. I am thrilled to let you know that strolling through the neighborhood today, all the neighbors had their shops ready and open for business. Everyone seemed to have a renewed sense of security knowing they were protected. We feel confident, too, that over time we will all see an increase in business given more foot traffic by people who now feel safe to come to the Northside.”
Cathy Hernandez
Executive Director
Rose Marine Theater, City of Fort Worth, TX
Fort Worth, Texas
“We evaluated many video management solutions and determined that LenSec’s solution best met or exceeded our selection criteria. The biggest value is in the simplicity and scalability of the solution. Adding new cameras and locations is fast and easy."
Diana Goering
Executive Director of Technology
Northside Independent School District
San Antonio, Texas
"I am the Business Manager of the Manassas Campus of Northern Virginia
Community College (NOVA) and the College's Project Leader for the
procurement of the LenSec system being installed at all six of our
campuses.
I just want to take a moment to congratulate you on the work of two of
your employees, Mr. Scott Frigaard and Mr. Mike Fedor.
I met Scott first when my campus made an initial purchase, the results
of which pleased us enough to be able to convince the highest level NOVA
administrators of the value of the system for College-wide use plus the
wisdom of a five year maintenance contract. I met Mike at the beginning
of the contract execution.
What I want you to know is that both Scott and Mike were complete
devoted to success; to bringing the project in on time, despite all
odds; and to doing whatever was necessary to explain, explain again, and
accommodate requests to ensure both quality and timeliness in product
delivery. Many people spent many hours under considerable stress to
make this happen. I am so completely appreciative of Scott and Mike's
work that I have made a referral to another company, as did my police
Sgt.
I gather Mike is a technical genius with an excellent work ethic, and
Scott is the consummate mover/shaker, disguised as a diplomat par
excellence. Both work day/night and in between to be responsive to the
Client.
Nancy Wyatt
Business Manager
Northern Virginia Community College
Manassas, Virginia
“LenSec has earned a reputation for professionalism and being able to install systems while classes are in session without interfering with daily school operations. From a single web page and a single logon, any one of my authorized users can access the live and recorded images for any camera within two mouse clicks from logging on to the system. The user only needs to log on once to the solution to access all sites and features and does not need to log in to each individual site or server.”
Robert Benedetto
Coordinator Safety and Security
Harford County Public Schools
Harford County, Maryland
“I would like to take this opportunity to thank you and your company for your continued support and service of the video surveillance systems you installed throughout the Deer Park Independent School District. From the onset of this project, spanning over 17 different sites and more than 800 cameras, we knew that we needed a video surveillance company with experience in public schools; LenSec has proven to be just that with an outstanding product as well as excellent service and support.”
Don Dean
Assistant Superintendent for Administration and Personnel
Deer Park Independent School District
Deer Park, Texas
"We had a fire alarm box set off this morning at around 10:50 am. We had to evacuate the building, but I called the fire department to stop them from coming here. We investigated and discovered. . . it was accidentally set off. . . . (We) reset the system and all has been well since. Love the cameras - they provided valuable, visible proof of exactly what happened."
Joe Rodkey
Principal
Massaponax High School, Spotslyvania County Public Schools
Spotslyvania County, Virginia
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